CLAIM POLICY

  • Bootsen products are made with full concentration in a very strict manufacturing control environment. If in case there is manufacturing defect in the purchased good, kindly call us within 48 Hours of purchase.

DELIVERY

  • Deliveries rely on payment confirmation& availability of stock
  • Delivery charges are 250.
  • The purchased good will be delivered within 3-5 working days after the placement of order. In case of any natural disaster the Customer support department will tell you the approximate delivery time.
  • The company ensure to deliver the product within working hours from 9am to 5pm within Monday to Saturday.
  • A signature is required, at the time of delivery of good to the person.

GENERAL

  • Payment can be done by any platform mentioned in the Website.
  • All prices are quoted in PKR, Taxes & other charges are applicable.
  • The purchased good confirmation status depends upon the availability of the product.

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PAYMENT OPTIONS

  • Cash on Delivery (COD)
  • The payment will be collected by the courier in form of cash, cheque are not acceptable.
  • Online payment can be processed via Credit/Debit cards, or any other payment modes.

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DATA PROTECTION

Your private data is protected and we are committed to secure your information which has been given to us at the time of order placement.

We have a Customer Support Management who handles the complaints that may have arisen. You can call on the contact number provided in the website.

  • We entertain our customer in all the possible positive ways we can
  • For the complaint issue we highly appreciate if you mention the detailed description along with the details of order as provided in the form of Confirmation Email.
  • If we not respond within 7 days, make further enquiries, it may happen due to any technical issue or may your email fall in Spam/Junk.

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LIMITATION OF LIABILITY

  • The total liability by the company is to respect the complaints arises out of customer and exchange the good supplied or to be supplied.
  • The conditions which are not mentioned in the terms and conditions are excluded.

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